The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information we collect:
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.
Why we need your information and how we use it:
We rely on a number of legal bases to collect and use your information, including:
- As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
I will do my best to meet these shipping estimates, but I cannot guarantee them.
Before-after Christmas, there is usually up to 2 weeks late
Since international mail is affected by several circumstances, we cannot resolve cases of delays in delivery, before a period of 30 days from the date of shipment. Please note that once the package is shipped, transit times, custom delays and delivery times are completely beyond our control.